Shipping Policy
Welcome to Phool Tea Co., where we prioritize your satisfaction and convenience in every aspect of your shopping experience, including shipping. Please review our shipping policy below to understand how we manage the delivery of your orders.
Free Shipping Threshold
Enjoy complimentary shipping on all prepaid orders above INR 349. This means that orders meeting this threshold will be shipped to you at no additional cost, ensuring a hassle-free shopping experience.
Cash on Delivery (COD) Orders
For orders placed with cash on delivery (COD) payment method, a nominal fee of INR 20 will be charged. This additional fee helps us cover the processing and handling costs associated with COD transactions.
Delivery Timeframe
Upon order confirmation, our dedicated team endeavours to dispatch your package promptly within 24 hours. From there, you can expect your delivery to reach your specified address within 7-8 days from the date of dispatch, depending on location.
Contact Us
Should you have any questions or require assistance related to shipping, tracking, or delivery of your order, please feel free to reach out to our customer care team at care@phooltea.com. We are committed to providing you with exceptional service and support.