Effective Date: July 16, 2024

1. Introduction

Welcome to PhoolTea! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information. By visiting our website, purchasing our products, or accepting our Terms and Conditions, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you interact with PhoolTea, we may collect the following information:

Name: To personalize your experience and for order fulfillment.

Email address: To communicate with you about your orders, provide updates, and send promotional offers.

Physical address: For shipping purposes and to provide location-specific offers and services.

Mobile number: To send you text notifications about your orders and promotional offers.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

Order Processing: To process, fulfill, and deliver your orders.

Communication: To send you information about your orders, respond to your inquiries, and provide customer support.

Marketing: To send you promotional emails and text messages about our products, offers, and special promotions that may interest you.

Improving Our Services: To understand your preferences and improve our website, products, and services.

Legal Compliance: To comply with legal obligations and protect the rights, property, or safety of PhoolTea, our customers, or others.

4. Sharing Your Information

We value your privacy and do not sell your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

Service Providers: To process payments, fulfill orders, and send promotional emails and texts on our behalf.

Legal Requirements: To comply with legal obligations, such as responding to a subpoena or court order.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Acceptance of Terms

By using our website, purchasing our products, or accepting our Terms and Conditions, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: care@phooltea.com

Address: Phool Tea Co., Samalpur, Balasore, Odisha, 756056.

Thank you for choosing PhoolTea!

Website: phooltea.com