Terms and Conditions
– If a product reaches you and you wish to return it, you will be liable to pay for the return charges.
– To initiate a return, please contact our customer service team within 2 days of receiving the product. Returned products must be unused and in their original packaging.
Welcome to Phool Tea Co.! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products.
By accessing this website and/or purchasing our products, you agree to these terms and conditions. Do not continue to use Phool Tea Co. if you do not agree to all of the terms and conditions stated on this page.
1. Use of Website
– You must be at least 18 years old to use this website and/or purchase our products.
– You are responsible for ensuring that the information you provide on this website is accurate, current, and complete.
– Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
2. Privacy Policy
– Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.
– By using this website and/or purchasing our products, you consent to the collection and use of your information as described in our Privacy Policy.
3. Marketing Communications
– By providing your contact details, you consent to receive marketing communications from us, including emails, messages, or other forms of communication.
– You have the right to opt out of receiving marketing communications at any time by contacting us at care@phooltea.com.
- Cancellation and Refund Policy
Cancellation: You may cancel your order for a product before it is shipped. Once the product has been shipped, cancellation is not permitted.
Refunds: No returns are allowed for our products. Our products undergo rigorous testing and quality checks before being delivered to your doorstep.
– We do not issue refunds for products after 2 days of the product being delivered. If you believe your product is defective or damaged, please contact us immediately.
– If you are eligible for a refund, it will be processed using the original payment method. Refunds may take several business days to appear on your statement.
5. Return Policy
6. Governing Law
– These terms and conditions are governed by and construed in accordance with the laws of India, with the governing state/jurisdiction of Odisha, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Odisha.
– Any legal notices or communications should be sent to Phool Tea Co. at care@phooltea.com.
- Changes to Terms and Conditions
– We reserve the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on this website. Your continued use of the website after any changes indicates your acceptance of the modified terms and conditions.
If you have any questions or concerns about these terms and conditions, please contact us at care@phooltea.com or visit www.phooltea.com.
These terms and conditions were last updated on 1 June, 2024.
